Privacy Policy
In effect from 12 November 2026.
- Your phone location is not sent to our server.
- Chats delete themselves (private: 30 days; meetup: 14 days after the meetup).
- No ads, no selling of data.
- Delete your account inside the app, immediately.
1. Who holds the data
Omry Shahav, Israel (a private individual). Privacy contact: support@getmotoup.com.
2. What is kept
- Account: your email address. With Google or Apple sign-in: also the identifier they provide.
- Profile: username (@), first and last name, birth year, gender, city, bio, photo, and your Instagram username if you add it.
- Garage: vehicles, photos, modifications and mileage you enter.
- Meetups: what you publish (including the place you pin on the map) and which meetups you join.
- Content: posts, photos, likes, comments, chat messages, communities and friendships.
- Safety: reports you send or that are sent about you, and blocks.
- Consents: when you accepted the terms, each join and each publish, with the wording version.
- Technical: ordinary server logs (IP address, time, request type) at our infrastructure providers. With push notifications: the device notification token.
3. What is not kept
Your phone location is used only to show the map on your device and is not sent to our server. Rides you record stay on your phone only. There is no ad tracking and no third-party analytics.
4. Why
Only to run the service: your account, showing meetups and content, matching meetups by age and gender when an organizer sets an audience, safety and handling reports, and keeping evidence of consent. Birth year is used to enforce the 18+ rule.
You are under no legal duty to provide data. An account cannot be opened without an email and a birth year; everything else is your choice.
5. Who sees what
- Your username (@), city, bio, photo and garage are visible to all riders. Your age is shown only if you choose.
- First and last name: friends only.
- A meetup you publish, including its place: all riders.
- Chat: participants only. Messages are not end-to-end encrypted. The operator may look at content only to handle a report, a fault or a legal demand.
- A rider you blocked, or who blocked you, and you do not see each other.
6. Providers that process data for us
- Supabase (database, files and sign-in): servers in the European Union.
- Resend: sends the sign-in code to your email.
- Google and Apple: sign-in with their account, if you choose it, and push notifications.
- Map providers (Google Maps, Apple Maps, OpenStreetMap / CyclOSM, OpenTopoMap, Thunderforest): receive the map area you view and your IP address.
- Cloudflare: the website, the domain and the support mailbox.
Data is stored and processed outside Israel (mainly in the European Union and the United States). Data is not sold or passed to advertisers.
7. How long
- Private chat: deleted after 30 days.
- Meetup chat: deleted 14 days after the meetup closes.
- Account and content: until deleted. Deleting your account immediately deletes your profile, vehicles, meetups, posts, friendships, messages and communities you own. Backup copies at the providers disappear within about 30 days.
- Consent records and reports: kept after account deletion, for up to 7 years, for legal defence and safety, then deleted.
- Server logs: per the providers' policies, usually days to weeks.
8. Your rights
To see the data about you, correct it or delete it. Most of it can be corrected and deleted inside the app. For anything else: support@getmotoup.com; we answer within 30 days. You may also contact the Israeli Privacy Protection Authority.
9. Security
Traffic is encrypted. Access to data is limited by row-level rules in the database, so each rider reaches only what they are allowed to. No system is perfect; a serious security incident will be reported as the law requires.
10. Minors
The service is for people aged 18 and over only. If you learn of a minor on the service, report it in the app ("Under 18") or by email, and the account will be suspended and deleted.
11. Outside Israel
The service is intended for residents of Israel and is not marketed in other countries.
12. Changes
A material change to this policy will be shown in the app. The version and date appear at the bottom of the page.
Version 2026-11-12 · support@getmotoup.com